First, please allow me to thank each and every one who took the time to let me know about your ability to either view or not view the 3 video options.
The bad news is I discovered there wasn’t one video everyone could both view and hear 
So I’ve talked to the techies and they’ve told me a couple things that may or may not resolve the problem for you personally.
One thing that may prevent you from viewing the video may be the security settings you have on your particular internet browser. To check your browser security settings go to tools then options and then security settings and then adjust to meet your particular needs.
The other thing I’ve been told is you must have Adobe flash player to view the videos. This is free and you can get version 9 here…
Click this link to get the flash player
Lastly, I also learned you must have Windows 98 or a more current operating system.
Of those who could view the cool player video I learned the picture and sound quality was much better for you and most people were able to successfully view the cool player.
But a couple of you could only view the picture or hear the audio so I want to figure out how to provide something that does work for you.
So here’s the full player for everyone who can successfully enjoy the video through cool player.
Loading...If you can’t view the video via the player can you view it if you use this link?
How to Get to the Heart of Sales Success Video Link
If you can’t hear the video here’s the audio link for your enjoyment. Can you hear the audio using this link?
How to Get to the Heart of Sales Success Audio Link
So I need to ask again. Can you let me know if you can…
- see the video from the player
- see the video using the link
- hear the audio using the link
Please post your response. THANK YOU I so appreciate your help and understanding.
I really want to come up with a solution so I can start 2009 off without a video glitch and you get the information you need to increase your sales.
Entries (RSS)
December 20th, 2008 at 8:58 pm
You’re good to go. Video is working fine on Vista (business)-Alex
December 21st, 2008 at 2:52 am
Hi, Ms. Clausen:
Greetings — all the way — across the Pacific, from Japan!
Your video program comes OK on my Windows XP (home ed.)
A Good, clear sound as well as good pictures — at least on my side.
Keep on doing good programs, and all the best for your future endeavors!
Kiyoshi Nagata, MBA/PhD
Japanese Exec. Coach, ICF
December 21st, 2008 at 5:48 am
I have Adobe Player but still couldn’t hear the audio and didn’t realize that the video was just a series of stills. After trying several times, it just started working and now it works each time.
December 22nd, 2008 at 5:36 am
Hi Cheryl
I was able to see and hear the video from the link in your email.
Will you be providing links (sometime later) to the earlier videos I was unable to see/hear?
December 22nd, 2008 at 4:36 pm
Hi Linda,
Well it looks like I may have a solution here. HOORAY!!!!
So, yes, I’ve gone back and added the new links to all the December posts.
Happy viewing…
AND most importantly enjoy the upcoming holiday
December 22nd, 2008 at 4:50 pm
Everything was working fine on my end. Both the picture and sound were perfect. There was no need to use the links.
Using XP Professional Edition
December 22nd, 2008 at 5:08 pm
Hello,
The audio and video worked just fine right off the bat.
I use the Firefox browser and have all the latest
upgrades to audio and video players.
Hope this helps.
Gus
December 27th, 2008 at 9:24 am
Hi, yes i can see the video from the player. Thank you.
December 30th, 2008 at 4:34 pm
Hi Cheryl,
I can see the video from the player.
I cannot see the video using the link.
I can hear the audio using the link.
Happy New Year!